Responsible Gaming

At Elite Resorts Romania, we are committed to promoting responsible gaming and ensuring our entertainment venues provide a safe, fair, and enjoyable experience for all guests.

18+ Age Verification

All guests must be at least 18 years of age to enter our gaming facilities. Valid identification is required at entrance and may be checked at any time during your visit. Elite Resorts Romania has a strict zero-tolerance policy regarding underage gambling.

Our Commitment to Responsible Gaming

Elite Resorts Romania is dedicated to providing a premium gaming experience while ensuring that gambling remains what it should be – an entertaining leisure activity. We recognize that for a small percentage of individuals, gambling can become a problem, and we are committed to offering resources and support for those who may need assistance.

Our responsible gaming program is guided by these core principles:

Prevention: We implement measures to prevent problem gambling behaviors before they occur, including staff training, informational materials, and responsible marketing practices.
Awareness: We provide clear information about the risks associated with gambling and signs of potential problem gambling to all our guests.
Support: We offer tools and resources for guests who wish to manage their gambling habits, including self-exclusion programs and referrals to professional help.
Compliance: We adhere to all Romanian gaming regulations and industry best practices to ensure a fair, secure, and transparent gaming environment.

Our Responsible Gaming Code of Conduct

Elite Resorts Romania has established a comprehensive Responsible Gaming Code of Conduct that all our properties and staff members adhere to. This code ensures:

Regular training for all employees to identify signs of problem gambling and provide appropriate assistance
Clear and visible display of responsible gaming information throughout our gaming facilities
Strict adherence to advertising standards that do not target vulnerable populations
Provision of self-exclusion programs and deposit/time limits for guests who wish to control their gambling
Responsible alcohol service to ensure guests make informed decisions while gaming

Tips for Responsible Gaming

We encourage all our guests to embrace these responsible gaming practices to ensure that gambling remains an enjoyable and controlled form of entertainment:

Set a Budget

Decide how much you can afford to lose before you start playing and stick to this limit. Consider gambling expenses as entertainment costs, not as a way to make money.

Manage Your Time

Set time limits for your gaming sessions. Take regular breaks, and be aware of the time you're spending. Gambling should be balanced with other activities.

Know When to Stop

Don't chase losses or continue playing to recover money. Accept that losing is part of the experience and leave when you've reached your predetermined limit.

Maintain Balance

Ensure gambling doesn't interfere with your personal obligations, work, relationships, or other leisure activities. It should be just one of many forms of entertainment.

Stay Clear-Headed

Avoid gambling when under emotional stress, depressed, or under the influence of alcohol or other substances. These states can affect your judgment.

Seek Help if Needed

If you're concerned about your gambling habits or those of a loved one, don't hesitate to seek help from our staff or contact professional support services.

Recognizing Problem Gambling

Problem gambling can develop gradually and may be difficult to recognize. Here are some warning signs that may indicate gambling is no longer just entertainment:

Spending more time or money on gambling than intended or can afford
Neglecting work, personal relationships, or responsibilities due to gambling
Lying to family or friends about gambling habits or borrowing money to gamble
Feeling restless or irritable when trying to reduce or stop gambling
Chasing losses by continuing to gamble or increasing bets after losing
Using gambling as a way to escape problems or relieve distress
Experiencing financial difficulties as a result of gambling

Self-Assessment Questionnaire

This questionnaire is designed to help you assess your gambling behavior. Your responses are completely confidential and are not stored or tracked.

Have you ever bet more than you could afford to lose?

Have you needed to gamble with increasing amounts of money to get the same feeling of excitement?

Have you felt restless or irritable when trying to cut down on gambling?

Have you gambled to escape problems or relieve feelings of helplessness, guilt, anxiety, or depression?

Have you lied to family members or others to hide the extent of your gambling?

Support Resources

Responsible Gaming Association of Romania

The RGAR provides support, counseling, and resources for individuals affected by problem gambling in Romania.

+40 800 800 099
help@responsiblegaming.ro
Visit Website

Gamblers Anonymous Romania

A fellowship of men and women who share their experience, strength and hope to help each other recover from gambling addiction.

+40 21 324 8630
Locations throughout Romania
Find a Meeting

National Gambling Office

The regulatory body overseeing gambling activities in Romania, providing information on self-exclusion programs and gambling regulations.

+40 21 303 6979
office@onjn.gov.ro
Official Website